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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Carol Machado

Carol Machado

October 17, 2024

5  out of  5
rating by Carol Machado
"The service received from State Farm from the first day has been excellent. We needed the insurance for our first rental and the service was wonderful every time, which is why, now that we are renting again, we are looking for State Farm again. All the people who have assisted us at the different times we have contacted them have provided us with the information and advice we needed in an assertive and precise way. 100% recommended."
We responded:
"Carol, thank you so much for your wonderful review! I'm happy to know that our team has consistently provided you with excellent service from the very beginning. It's great to hear that you found our assistance assertive and precise, especially during your first rental experience. We truly appreciate your recommendation and look forward to continuing to support you with your insurance needs. If you have any questions or need further assistance, please don't hesitate to reach out. - Tiffany Won - State Farm Insurance Agent, San Francisco, CA"
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Davey Ross

October 11, 2024

5  out of  5
rating by Davey Ross
"There was some confusion on my first bill, but Tiffany was very accommodating with solutions that made paying my first bill easy and painless."
We responded:
"Davey, thank you for your kind review! I'm glad we could resolve the confusion with your first bill and make the process smooth for you. Your satisfaction is important to us, and we're always here to help with any future needs or questions. - Tiffany Won - State Farm Insurance Agent, San Francisco, CA"
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Karen Wiederholt

October 7, 2024

5  out of  5
rating by Karen Wiederholt
"Tiffany Won has been an amazing person to work with. She always makes me feel welcome and supported. Tasks that I would avoid doing (like figuring out life insurance) are easier with her non-judgemental, helpful attitude. I feel I can trust Tiffany. I've recently also worked with Eddy Padilla and Erika Montalvo in the State Farm office. Both are very responsive to emails and follows up with whatever they said they would do. A great team!"
We responded:
"Thank you so much for your kind words and for taking the time to share your experience! We're thrilled to hear that Tiffany, Eddy, and Erika have made such a positive impact and helped make the process easier for you. Providing trustworthy and supportive service is always our goal, and we’re glad you felt that with our team. If there’s ever anything else we can assist you with, please don’t hesitate to reach out. We truly appreciate your trust in us! - Tiffany Won - State Farm Insurance Agent "
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ruben bantilan

October 5, 2024

5  out of  5
rating by ruben bantilan
"I called in today to make changes to my policy. Krista was very quick, kind and helpful with my request. Some representatives don’t have the enthusiasm Krista has. She also responded quickly to me email question. Great customer service!!!"
We responded:
"Ruben, thank you for your wonderful review! I'm glad Krista could assist you so efficiently and with such enthusiasm. It's great to know she provided quick and helpful service both over the phone and via email. We appreciate your feedback and look forward to continuing to provide excellent service for all your insurance needs. - Tiffany Won - State Farm Insurance Agent, San Francisco, CA"
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Gadiel Martinez

October 5, 2024

5  out of  5
rating by Gadiel Martinez
"I had called for a quote, Wesley went above and beyond helping me get started with joining the State Farm Family. He was very friendly, efficient, and provided such a positive experience I decided to move forward on the spot! Thank you, exemplary service!"
We responded:
"Gadiel, thank you for sharing your experience! I'm glad Wesley could provide such friendly and efficient service, making your decision to join the State Farm Family an easy one. We appreciate your kind words and look forward to assisting you with any future needs. - Tiffany Won - State Farm Insurance Agent, San Francisco, CA"
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Jackie Hubbard

October 1, 2024

5  out of  5
rating by Jackie Hubbard
"Tiffany Won's office is great. Customer service is excellent. Everyone is always so helpful and efficient!!!"
We responded:
"Jackie, thank you so much for your wonderful review! I'm glad to hear that our team has been helpful and efficient. We always strive to provide excellent customer service. If you ever need anything else, feel free to reach out. - Tiffany Won - State Farm Insurance Agent, San Francisco, CA"
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Kathleen Dinetz

September 27, 2024

5  out of  5
rating by Kathleen Dinetz
"Thank you to Steven Del Terzo for his help in updating our policy and adding auto at a competitive rate."
We responded:
"Thank you, Kathleen, for sharing your positive experience! I'm happy Steven was able to assist you with updating your policy and securing a competitive auto rate. We appreciate your trust in our team and look forward to continuing to serve your insurance needs. If you have any further questions or need assistance, please don't hesitate to reach out! - Tiffany Won - State Farm Insurance Agent, San Francisco, CA"
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Rachel Moentmann

September 26, 2024

5  out of  5
rating by Rachel Moentmann
"Steven was responsive & friendly to work with! I would recommend."
We responded:
"Rachel, thank you for your wonderful review! I'm glad to hear that Steven was responsive and friendly during your experience. Your recommendation means a lot to us. If you need any further assistance, we're here to help. - Tiffany Won - State Farm Insurance Agent, San Francisco, CA"
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Juanita Mindrup

September 24, 2024

5  out of  5
rating by Juanita Mindrup
"Steven was very nice and patient and easy to work with."
We responded:
"Juanita, Thank you for your wonderful review! I'm glad to hear that Steven was nice, patient, and easy to work with. We appreciate your feedback and are here for any future needs you may have. - Tiffany Won - State Farm Insurance Agent, San Francisco, CA"
Profile photo of Harman Shah Singh

Harman Shah Singh

September 24, 2024

5  out of  5
rating by Harman Shah Singh
"Steven is very knowledgeable and helpful. He was able to answer all my questions and set me up with the policy I needed in no time. Great experience!"
We responded:
"Thank you, Harman, for sharing your experience! I'm glad Steven was able to assist you effectively and provide the policy you needed. We appreciate your kind words and are happy you had a great experience with us. If you have any further questions or need assistance in the future, we're here to help! - Tiffany Won - State Farm Insurance Agent, San Francisco, CA"
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Bibiana Bauer

September 20, 2024

5  out of  5
rating by Bibiana Bauer
"I love Tiffany and her team— she's been my agent ever since I was a college student and goes above and beyond to make sure that I'm getting the best deals I can on any and all policies I have through State Farm. Her office staff are very helpful and responsive and I've overall had a very positive experience with them. I had to transfer one of my policies over to another insurance company about a year ago— Tiffany's team was very helpful in connecting me with agents from other companies who would be a good fit for what I needed. I was able to find one without too much hassle and everything worked out fine, but the new company definitely doesn't have the personal touch and relationship with me that Tiffany does."
We responded:
"Thank you so much for your kind words! I'm glad to hear that you’ve had such a positive experience with our office over the years. It's wonderful to know that our team has been able to assist you in finding the best deals and providing the support you need. I appreciate you mentioning the help you received when transferring one of your policies. We always strive to ensure our clients have a smooth experience, even when transitioning to another company. Your feedback about the personal touch and relationship we maintain is truly valued. If you ever need further assistance or have any questions, please don't hesitate to reach out. We're always here to help! - Tiffany Won - State Farm Insurance Agent, San Francisco, CA"
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Ccgreen

September 20, 2024

5  out of  5
rating by Ccgreen
"I had a wonderful broker with State Farm for over 20 years, and he recently retired. He told me that the only person he would refer me to was Tiffany. I'm so glad I took his advice! In the six months I've been with Tiffany and her amazing staff (you will always reach someone to get immediate assistance) they have surpassed the service, knowledge, friendliness, and efficiency of my prior broker. You won't go wrong with Tiffany!"
We responded:
"Thank you so much for your kind words and for trusting our office with your insurance needs! I'm glad to hear that our team has been able to provide you with the service, knowledge, and efficiency you deserve. It's wonderful to know that our staff has been readily available to assist you whenever needed. We truly appreciate your loyalty and look forward to continuing to serve you. If you ever have any questions or need further assistance, please don't hesitate to reach out. - Tiffany Won - State Farm Insurance Agent, San Francisco, CA"
Profile photo of Kira Arnold

Kira Arnold

September 20, 2024

5  out of  5
rating by Kira Arnold
"I've had State Farm policies through Tiffany Won for nearly a decade now. I've always experienced excellent customer service whenever I've had a need to contact them. My most recent experience was with Krista L. She is a newer rep, so there were a couple questions she wasn't immediately able to answer over the phone, but she was able to clearly explain the answers she did have to my questions, and she was very prompt in following up with me via email for the other questions she has to check on. Overall another great experience."
We responded:
"Thank you, Kira, for your continued trust in our office over the past decade! I'm glad to know that you've consistently experienced excellent customer service. It's wonderful to hear that Krista was able to assist you effectively, even as a newer team member. We appreciate your patience and understanding as she followed up with the information you needed. We're always here to help with any future questions or needs you may have. - Tiffany Won - State Farm Insurance Agent, San Francisco, CA"
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Hwee Yeo

September 19, 2024

5  out of  5
rating by Hwee Yeo
"Tiffany and her team have always provided prompt and excellent customer service. We've worked most recently with Courtney Collette who has been so helpful and responsive to our questions and needs!"
We responded:
"Thank you, Hwee, for your wonderful review! I'm glad to hear that Courtney and the rest of our team have been able to assist you promptly and effectively. Your satisfaction with our customer service means a lot to us. If you have any further questions or needs, please don't hesitate to reach out. - Tiffany Won - State Farm Insurance Agent, San Francisco, CA"
Profile photo of Sammy Ahn

Sammy Ahn

September 17, 2024

5  out of  5
rating by Sammy Ahn
"Awesome service from Wesley, Erika, and the broader team with Tiffany! Responsive, attentive, and thorough - would recommend to everyone :)"
We responded:
"Thank you, Sammy, for choosing Tiffany Won State Farm to assist you with your insurance needs! We are pleased to hear that you received awesome service from our team and that you would recommend us to other Good Neighbors. This is music to our ears! Please don’t hesitate to reach out to us again should you need anything else. -Tiffany"
Profile photo of Palepa Mageo

Palepa Mageo

September 16, 2024

5  out of  5
rating by Palepa Mageo
"Very great customer service! Tiffany Won helped me through my process and was very kind and patient. She made everything feel easy going for me. I am very pleased with the service I received. Thank you Tiffany!"
We responded:
"Palepa, thank you for your wonderful review! I'm glad we could assist you through the process and make it easy-going. Your satisfaction with our customer service means a lot. If you ever need further assistance, feel free to reach out. - Tiffany Won - State Farm Insurance Agent, San Francisco, CA"
Profile photo of mcarajo L

mcarajo L

September 16, 2024

5  out of  5
rating by mcarajo L
"OUTSTANDING SERVICE! Every time, I’m taken care of with precision and speed. Whether I call or email, all necessary arrangements are handled seamlessly. I consistently receive email receipts and notifications—everything runs like clockwork! A big shout-out to Ms. Courtney for her excellent work—Kudos! Thank you, Mr. M. Lucha Special thanks to Ms. T. Won ."
We responded:
"Thank you for your wonderful feedback! We're so glad to hear that you've had such a positive experience with our team and that everything runs smoothly for you. Ms. Courtney will be thrilled to hear your shout-out for her excellent work! If there’s anything else we can assist you with, we’re always here to help. Thank you for choosing us! - Tiffany Won - State Farm Insurance Agent"
Profile photo of Lele Maxwell

Lele Maxwell

September 13, 2024

5  out of  5
rating by Lele Maxwell
"Wesley was professional and Proficient!! He held great conversation stayed within my budget we discussed I would most definitely recommend thank you Wesley!!"
We responded:
"Thank you, Lele! I'm glad to hear that Wesley provided professional and proficient service while staying within your budget. We appreciate your recommendation and are grateful for your kind words. If you need any further assistance, feel free to reach out. - Tiffany Won - State Farm Insurance Agent, San Francisco, CA"
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Zha Zha Liang

September 5, 2024

5  out of  5
rating by Zha Zha Liang
"Really wonderful service from the Tiffany Won team! Even when my point of person isn't available, another team member will jump in to assist me. I wasn't expecting a speedy response and service, but Krista was super helpful. Love how I can rely on them when I need a customized COI for work."
We responded:
"Thank you, Zha Zha, for your wonderful review! I'm glad to hear that our team, especially Krista, was able to assist you promptly. We strive to provide reliable service, and it's great to know you can count on us for your customized COI needs. If you ever need further assistance, we're here to help. - Tiffany Won - State Farm Insurance Agent, San Francisco, CA"
Profile photo of Michael Beckler

Michael Beckler

September 3, 2024

5  out of  5
rating by Michael Beckler
"I just worked with Tiffany on some information that I required for one of my cars, she was very helpful and responsive. I have been with Tiffany Won State Farm for years and it's always been a joy."
We responded:
"Michael, thank you for taking the time out of your day to leave us a review! We love hearing about how Steven provided a wonderful insurance experience for you. Our office loves being your good neighbor!"
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seleste hermosillo

August 29, 2024

5  out of  5
rating by seleste hermosillo
"Great customer service! Erika M helped me look for great coverage within my price range while looking for cheaper alternatives since my current insurance increased. Everything went smoothly and she made everything easy!"
We responded:
"Thank you, Seleste, for your wonderful review! I'm glad Erika was able to help you find great coverage within your budget and make the process smooth and easy. We appreciate your feedback and are here for any future needs you may have. - Tiffany Won - State Farm Insurance Agent, San Francisco, CA"
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Larrenzo Brown

August 27, 2024

5  out of  5
rating by Larrenzo Brown
"My State Farm agent was a man named Wesley. He was amazing. He answered all my questions and even gave me good questions to ask. Appreciate his help. Been a state customer for the past 5+ years."
We responded:
"Larrenzo, thank you for your kind words! I'm glad Wesley was able to assist you effectively and provide valuable insights. We appreciate your loyalty over the past 5+ years. If you have any further questions or need assistance, our office is always here to help. - Tiffany Won - State Farm Insurance Agent, San Francisco, CA"
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Leslie Sullenger

August 26, 2024

5  out of  5
rating by Leslie Sullenger
"I found Krista to be not only knowledgeable about the car insurance questions I had, but also extremely proactive, accommodating, and very friendly. She is also serious, responsible and efficient! A great addition to Tiffany's team."
We responded:
"Thank you, Leslie, for the wonderful review! We appreciate the positive feedback and acknowledging the excellent assistance provided by Krista. Thank you for choosing us as your coverage provider!"
Profile photo of Libby Dodd

Libby Dodd

August 23, 2024

5  out of  5
rating by Libby Dodd
"I want to thank Krista for her help resolving questions regarding my ca earthquake policy. It's great to do business with an insurance office that ALWAYS has someone knowledgeable answer the phone and do research when necessary."
We responded:
"Libby, thank you for your kind words and for highlighting Krista's efforts in resolving your questions about the earthquake policy. I'm happy that our team could provide the knowledgeable support you needed. We appreciate your business and are always here to assist with any future needs. - Tiffany Won - State Farm Insurance Agent, San Francisco, CA"
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A J

August 21, 2024

5  out of  5
rating by A J
"She was recommended by my apartment manager. Responsive team, good price, no issues."
We responded:
"Thank you, A J, for your positive review! I'm happy to know that our team was responsive and that you found our pricing satisfactory. If you ever need further assistance, feel free to reach out. - Tiffany Won - State Farm Insurance Agent, San Francisco, CA"